TERMS & CONDITIONS
|
| 1) |
General Breakdown/Accident
Discovery Motorhome Hire Limited herein after referred to as “The Company” offers
Motorhomes for hire according to the following terms & conditions. The Hirer agrees and
avers to have read and understood this document in its entirety. Upon signing the booking
form the hirer is legally deemed to have agreed and accepted all these terms and
conditions. Any disputes will be resolved under English Law |
| 2) |
Eligibility
All drivers must be 25 years or over and under 75 years of age, of good health and held a
full driving licence for at least three years. The licence must be free of endorsements for the
past five years ( with the exception of two speeding offences and parking offences ). Any
driving convictions accidents insurance claims ( In the past 5 years ) disabilities and medical
conditions must be declared prior to booking. The licence and proof of identity (i.e.
passport, utility bills or credit cards) must be produced at the time of vehicle collection.
Visitors from abroad must hold a current International Driving Licence. The final decision on
suitability to drive rests with the Company. No one other than the drivers named in the
insurance proposal form may drive the hire vehicle. |
| 3) |
Insurance
Comprehensive insurance for UK mainland is included in the hire charge but a damage
deposit of £500
( £600 when travelling outside the UK ) is payable by the hirer when the
balance of the hire charge is paid. This excess applies to each and every incident and it
includes any loss or damage to equipment, fixtures including damage to tyres, wheels and
wheel trims, loss of roof lights or damage to third party vehicles or property. Hirers are
advised to arrange their own personal effects and travel insurance. The vehicle is only
insured for the hire period and therefore the driving of the vehicle after the expiry of the
contract period may result in the driver committing a traffic offence. Furthermore the hirer is
entirely responsible for any accidental damage, injury or consequental loss after the expiry
of the hire period. The damage deposit will be refunded if the vehicle is returned on
time, clean and undamaged. Should the condition not be so, then the repairs, replacements
and cleaning costs will be deducted from the balance. Unemptied toilets will be charged at
£50 for emptying and vehicle interior cleaning at £85, cleaning of cooker, fridge and/or shower £55. The waste water tank must be emptied and flushed through with
clean water. A charge of £25 will be levied if this is not adhered to.
Refunds are paid after cleaning and inspection of the returned vehicle within 10 days of the
termination of hire.
|
| 4) |
Booking Deposit
A deposit of £150 per week is payable on reservation and will be deducted from the total
hire charge. This deposit is not refundable in the event of cancellation by the hirer.
|
| 5) |
Payment.
The balance of the hire charge and
the damage deposit must be paid at least 6 weeks prior before
the commencement of the hire or at the time of booking if later.
If the payment is not made on time, the booking will be regarded
as unconfirmed and provision of the vehicle is therefore not guaranteed.
A surcharge of 1.5% will be made for balances paid by credit card.
|
| 6) |
Cancellation
Cancellations must be in writing. Should you unfortunately need to cancel your booking the
following applies
|
| |
PERIOD TO START OF HIRE
More than 42 days (6 weeks)
Between 42 - 15 days
Between 14 days & day of hire
|
AMOUNT PAYABLE
Deposit only
50% of hire charge
100% of hire charge |
| |
Hirers are strongly advised to to take out insurance against unavoidable cancellation. The Company may cancel the hire if at any time of collection the nominated drivers licences are invalid or not in accordance with the terms and conditions. In this event all monies paid will be forfeited (except the in full damage deposit ). |
| 7) |
Availability
The Company agrees to have the vehicle clean and available at the time and date required,
but if for any reason the vehicle is not available, the Company will do their best to make an
alternative vehicle available, or return in full all monies paid. In this event the hirer shall have
no claim of any kind against the Company. The Company reserves the right to refuse to
enter into an agreement with the prospective hirer without giving a reason.
|
| 8) |
Collection & Returns
Motorhomes are available for collection at a predetermined
time between 2pm to 5pm on the date of collection and must
be returned between 9am and 10am on the date of return. Your
cooperation in returning vehicles at the arranged time is essential
in order that the vehicle will be clean and available for the
next hirer. No refund is available for early return of vehicle.
Failure to return the vehicle within the agreed time on the
last day of hire means the vehicle is not insured and renders
the hirer to criminal prosecution. Failure to return the vehicle
on time also incurs a penalty charge of £50 per hour
or part thereof, together with any additional costs incurred
by the Company.
|
| 9) |
Breakdown/Accident
In the event of a breakdown or accident, AA services are at the full disposal of the Hirer.
Instructions for repair or replacement, at a cost not exceeding £50 may be given by the hirer who will be reimbursed on the production of a receipted invoice at
completion of hire. Company approval must be obtained in respect of repairs/replacement
in excess of £50. The Company will not be responsible for hotel or any other expenses
subsequent to a breakdown but will refund the hire charges for any complete days loss of
use of the vehicle, nor will they be under any liability for third party claims or damages with
any accident or breakdown. In the event of an accident involving the vehicle, the hirer shall
notify the Company by telephone immediately after the event or as soon as practicably
possible, thereafter a completed accident report form must be handed to the Company at
termination of hire. The maximum height of your vehicle is clearly stated. Any overhead
damage is the responsibility of the hirer over and above the £500 excess. Damage to tyres
(including punctures) wheels and wheel trims and damage to windscreens are not covered
by the Companies insurance and are therefore the hirers responsibility.
|
| 10) |
Care & Custody of Vehicle
The hirer shall only drive the vehicle while qualified to do so and whilst holding all necessary
and current licences and permits and shall at all times drive the vehicle in a careful and skilful
manner in accordance with all legal requirements. The hirer shall not use the vehicle for
racing, pacemaking or any other purposes other than domestic and social purposes and
shall not carry any passengers in the vehicle for hire or reward. They must use the vehicle
in a reasonable and proper manner and the hirer is liable for any damage fault or loss to or
in the vehicle or it’s fixtures and fittings as a result of the hirers negligence or misuse of the
vehicle. The maximum number of persons carried in the vehicle shall be no more than the
maximum number of sleeping berths. The hirer shall not take the vehicle off the English,
Scottish or Welsh mainland without prior consent of the Company. The hirer shall at no time
pass possession or custody of the vehicle to any other person. The vehicle must be locked
at all times when left unattended. |
| 11) |
Loss
No claims by the hirer will be considered in respect of any loss or damage to personal
belongings or effects of the hirer or any person or persons.
|
| 12) |
Fuel, Oil and Coolants.
These items are at the hirers expense. Vehicles are supplied with a full tank of fuel and
should be returned full. The cost of any shortfall will be born by the hirer. The hirer is liable
if incorrect fuel is used. The hirer will be responsible for maintaining the correct level of
engine oil and coolants. Failure to do so may result in engine damage for which the hirer will
be responsible.
|
| 13) |
Gas
The vehicle will have two gas cylinders, one serviceable and one full. Should replacement
cylinders be required, these will be at the hirers expense.
|
| 14) |
Equipment
All vehicles are fitted with a new gas bottle, cutlery, crockery and cooking utensils.
Additional items i.e. bedding, TV/DVD, microwave and bike racks can be supplied at an
additional cost.
|
| 15) |
Fines
All fines incurred by the hirer for infringement of traffic laws or regulations and tolls are the
responsibility of the hirer and must be settled by that person. The hirer also agrees to
reimburse the Company in respect of any cost and expense incurred by the Company in
recovery of such fines and penalties from the hirer.
|
| 16) |
Pets
Although we do allow pets into allocated vehicles, there is an additional charge of £50 per
week or part week for the first week and £25 per week thereafter. All damage however
caused by pets will be charged to the hirer in full.
|
| 17) |
Smoking
The Company operate a strictly enforced NO SMOKING or NAKED FLAME policy in all
vehicles. ANY OFFENDER WILL FOREFEIT THEIR DEPOSIT IN FULL. |
| 18) |
Continental Hire
This is available. Continental Insurance must be taken out. |
| 19) |
Free Parking.
Customers are welcome to leave their vehicles in the Companies lockup garage during the
hire period. Vehicles are left at the owners risk.
|
| 20) |
Exclusion and Liability
The Company shall not under any circumstances be liable to make any payment to the hirer
in respect of or to indemnify the hirer against loss, injury or damage sustained by the hirer
or any third party as a result of the presence or use of the vehicle or as a result of any
defects therein and in taking delivery of the vehicle the hirer shall be deemed to have
satisfied himself that it is in all respects roadworthy and in proper and safe condition.
|